Privacy Policy

Effective May 24, 2018

 
 

1 Privacy Policy

Leximancer Pty Ltd ACN 116 218 109 and its related entities (Leximancer, we, our and us) are committed to protecting the privacy of your personal information in accordance with the Privacy Act 1988 (Cth) (Privacy Act) including the Australian Privacy Principles (APPs).

This policy (Privacy Policy) is intended to provide a general overview of our policies for the handling of your personal information. Other policies may apply instead of or in addition to this Privacy Policy in certain circumstances.

By using our websites and/or providing your personal information to us you consent to us handling your personal information in accordance with this Privacy Policy.

If you are located in the European Economic Area, the General Data Protection Regulation 2016/679 (GDPR) may apply to our handling of your personal information.Please refer to our GDPR Privacy Notice (which is available here) for how we manage personal

2 Collection of your personal information

We may collect personal information about you:

• when you use our products and services;

• when you conduct business or intend to conduct business with us (including past, present and prospective investors and licensees);

• if you are one of our business partners, suppliers; service providers or advisors;

• when you apply to be or are employed or engaged as a staff member of Leximancer; and

• otherwise in the course of your dealings with us.

The type of information we collect will depend on your dealings with us. Generally, we will collect your name, contact details (including address, telephone number, fax number and email address), business details (ABN, business name and your position within the company – if applicable), transactional information, information about your communications with us, and about services or goods ordered, acquired or supplied, payment and billing information, marketing preferences and other information as permitted or required by law. In some circumstances, this may also include information supplied about you by third parties when they use our services to perform analytic or other functions.We may also collect other personal and sensitive information from you (for example, if you are applying for a position with Leximancer then the personal information we collect may include your resume, qualifications, skills, education provider and history, work history and residency status).

For LexiPortal subscribers, we may also collect data such as your computer's internet protocol address, browser type, browser version, the service requests made to LexiPortal, the time and date of your use, and other operational statistics. Leximancer may also collect information to monitor the use of its LexiPortal service.

We generally only collect information that is necessary for our business functions. We generally collect your personal information directly from you, unless it is impracticable or unreasonable to do so. From time to time, we may collect personal information about you from third parties (for example, from publicly available sources, our agents, our service providers, our clients or contractors, and as otherwise permitted or required by law).

We collect personal information in a variety of way including by mail, telephone, email, internet and intranet access, personal contact, by use of our products and through business activities and events.

If you provide us with personal information about a third party, you represent, and we collect it on the basis that, the person agrees to you providing their personal information to us, and to us collecting and handling their personal information in accordance with this Privacy Policy. This includes personal information uploaded to LexiPortal by you which will be used by us for the purposes of providing the LexiPortal service to you and our related business functions.

If we are unable to collect the personal information we require, or the information provided is incorrect or incomplete, this may affect our ability to provide our products or services to you. For example, forms on our website require you to provide your personal information in order to be able to contact you and provide you with access to our services or product trials.

3 Purposes for which personal information is collected, held, used and disclosed

We generally use and disclose your personal information for the purposes for which we collected it, and for other related purposes that you would reasonably expect or to which you consent, and where otherwise permitted by the relevant privacy laws.

Generally, the purposes for which we collect it or which you would reasonably expect include responding to your enquiries, providing you with our products and services, providing you with technical support, providing you with information about our operations, activities and initiatives, obtaining your feedback, assessing your suitability for a position with Leximancer, improvement of our products and services, and our general business operations. Our general business operations may include, for example, maintenance of our business records, processing payments and providing tax invoices, compliance with our legal and insurance obligations, for performance reporting, research and planning and statistical purposes.

By providing us with your personal information, you agree that we may send you marketing and promotional communications by post or by electronic means (including e-mail and SMS). If at any time you no do not wish to receive any additional materials from us, contact our Privacy Officer (using the details below) and we will remove your details from our marketing database.

Where you are a prospective or actual staff member of Leximancer generally your personal information will be collected throughout your recruitment and any subsequent engagement by Leximancer, and will be held, used and disclosed for those purposes, for our related business functions, and as otherwise permitted by the privacy laws.

We may disclose your personal information with our related entities, government agencies or regulatory authorities, our suppliers, service providers, professional advisers and agents for the purposes described above. We may also disclose your personal information to a buyer or prospective buyer of any of our assets or business (or any part of it).

Where appropriate, we may collect, use, disclose and otherwise handle personal information relying on exemptions that may be available under applicable privacy laws including, for example, the employee records exemption in the Privacy Act and provisions in the Privacy Act concerning the sharing of personal information among related bodies corporate.

4 Sensitive Information

We generally only collect ‘sensitive information’ with your consent. We will assume that you have consented to us collecting all information that is provided to us by you for use in accordance with this Privacy Policy, including any ‘sensitive information’, unless you tell us otherwise at the time you provide it to us.

5 Storage and security of your personal information

The security of your personal information is important to us but remember that no method of transmission over the internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6 Access and correction of your personal information

You may lodge a request to correct personal information that we hold about you if you believe it is inaccurate, incomplete, out-of-date, irrelevant or misleading, in which case please contact our Privacy Officer via the contact details shown below.

You may request that we provide you with access to the personal information we hold about you. Generally, we will provide you with access, except in limited circumstances where the law permits us to deny access. Any such requests must be made in writing to Leximancer via the details shown below. Depending on the nature of your access request we may need some further information from you to respond to your access request, and we will also need to verify your identity. No fee will be incurred for requesting access, but if your request for access is accepted we will inform you of the fee (if any) that will be payable for providing access if you proceed with your request.

In some circumstances, you may be directed to provide personal information directly to our service providers such as our payment merchants. If you would like to obtain more information about how our third party service providers handle your personal information, please contact the third party service provider directly or visit their privacy policy.

7 Website & Cookies

"Cookies" are small files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site or cloud service and stored locally by your web browser.

Like many sites, we use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some features of the Leximancer main website or Leximancer products.

Leximancer requires the use of cookies to allow processing of on-line purchasing of Leximancer software and for statistical purposes and to assist with your use of the website. Leximancer uses basic tracking analytics cookies to improve our website and access to services. Leximancer cloud services such as LexiPortal, use authorisation cookies for the sole purpose of validating and securing your access to services.

Our Website may contain links to third party websites. We are not responsible for the privacy, security or handling of your personal information via those websites. You should review the privacy policy and terms of use for those websites each time you visit them.

7.1 Google Analytics

Our website uses Google Analytics, a web analysis service of Google, Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA, www.google.com (“Google Analytics” or “Google”). Google Analytics employs cookies that are stored to your computer to facilitate an analysis of your use of the site. The information generated by these cookies, such as time, place and frequency of your visits to our site, including your IP address, is transmitted to Google’s location in the US and stored there.

In using Google Analytics our website employs the extension “anonymizeIp”. In doing so, Google abbreviates and thereby anonymizes your IP address before transferring it from EU/EEA member states. Google uses this information to analyze your use of our site, to compile reports for us on internet activity and to provide other services relating to our website.

Google may also transfer this information to third parties where required to do so by law or where such third parties process this data on Google’s behalf. Google states that it will in never associate your IP address with other data held by Google. You can prevent cookies from being installed by adjusting the settings on your browser software, as noted elsewhere in this policy. You should be aware, however, that by doing so you may not be able to make full use of all the functions of our website.

Google Analytics also offers a deactivation add-on for most current browsers that provides you with more control over what data Google can collect on websites you access. The add-on tells the JavaScript (ga.js) used by Google Analytics not to transmit any information about website visits to Google Analytics. However, the browser deactivation add-on offered by Google Analytics does not prevent information from being transmitted to us or to other web analysis services we may engage.

Google Analytics also uses electronic images known as web beacons (sometimes called single pixel gifs) and are used along with cookies to compile aggregated statistics to analyze how our site is used.

You can find additional information on how to install the browser add-on referenced above at the this link.

7.2 Google AdWords

We use the Google AdWords online advertising tool and conversion tracking as part of Google AdWords. Google Conversion Tracking is an analytics service provided by Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.

If you've reached our website through an ad served by Google, Google AdWords will place a cookie on your computer. The conversion tracking cookie is set when a user clicks on a Google-served ad. These cookies lose their validity after 30 days, contain no personal data and are thus not used for personal identification.

If the user visits certain pages on our website and the cookie has not expired, we and Google may recognize that the user clicked on the ad and was redirected to this page. Each Google AdWords customer receives a different cookie. Cookies cannot be tracked through AdWords advertisers' websites. Information obtained through the use of conversion cookies is used to generate conversion statistics for AdWords advertisers who have opted for conversion tracking. Customers are told the total number of users who clicked on their ad and were redirected to a conversion tracking tag page. However, they do not receive information that personally identifies users.

If you do not want to participate in tracking, you can object to this use by preventing the installation of cookies by a corresponding browser setting (deactivation option). You will not be included in the conversion tracking statistics. For more information and the privacy policy of Google, see here.

8 Overseas disclosure of your personal information

For users of our LexiPortal subscriptions, LexiPortal makes use of information technology service providers who are located in the United States and we may disclose your personal information to them from time to time for the purposes described above. Otherwise, generally we will not disclose your personal information to overseas recipients, except where we are permitted, authorized or required to do so by law (for example, with your consent, or where the recipient is in a location with substantially similar privacy laws).

9 Changes to our Privacy Policy

We may amend, modify or replace this Privacy Policy at any time. You should review our Privacy Policy each time you visit our website or provide us with personal information.

10 Complaints

If you have a complaint about the way in which we handle your personal information please contact us on the details below. We will confirm receipt of your complaint and set out the time frame we require to investigate your complaint and provide you with a response, which generally, will be within 14 days of receiving your complaint.

11 Contact us

If you would like further information about this Privacy Policy or if you have any concerns over the protection of the information you have given to us or that we have collected from others, please contact our Privacy Officer at privacy@leximancer.com or by mail at:

Attention: Privacy Officer

Leximancer Pty Ltd

Level 7, General Purpose South Bldg

Staff House Road

University of Queensland

St Lucia 4072, Queensland, Australia